A review tool management software entails the process of getting reviews from people who have used your services before. You can get feedback from your customers within just minutes.
Simple as entering the client information and sending a request. Our review tool manages customer feedback, automates review invitations, follows up, monitors track trends, responds, and more.
It is a non-stop Review Software that allows you to manage all your client’s reviews from one place. The tool provides you with detailed reports of how many reviews are pending
Our review tool will also help your business gather and leverage customer feedback. You will collect reviews, convert leads, run surveys, text customers, and get referrals — all in one place.
Just choose from our several formats to ensure you get the most actionable responses and increase your customer reviews. Additionally, you can personalize requests with your branding and messaging.
Create personalized campaigns to maximize conversions from your review requests. Send requests instantly, or easily set up and launch drip campaigns.
Connect your apps and automate everything. Our software integrates with over 1,000 apps, CRMs, and PMSs so you can sync your existing customer database and start sending automated review requests today.
Turn conversations into conversions. Connect with new leads and customers via text, Google, Facebook, and Instagram from anywhere on your dashboard.
The tool also helps to filter out negative feedback. We capture negative feedback internally, but we don’t send it out externally. Your comments will remain private but they won’t appear publicly. It allows your business to contact unhappy clients and fix any issues before they post a bad review online. Once the situation has been rectified, the unhappy client can then be invited to leave a review, if you choose.
Increase engagement. Drive traffic. Search Business Group Review Tool is an all-in-one automated platform that manages your online business reputation, generates new reviews, and enables you to interact and attract new customers for your business.
Get more customer reviews on Google by leveraging Search Business Group’s direct integration with Google’s private API.
Collecting new reviews has never been easier. Our review tool sends customers to top review sites to share their feedback.
Take control of your brand and solve customer issues by managing all your reviews in one place.
Lives chat + bots. Grow your opportunities
Putting Webchat on your website is a breeze and et fresh leads with your morning breakfast.
Every conversation starts with a name and a real phone number, so you can immediately focus on closing the deal instead of fishing for contact details.
Engage your website visitors right when they come in. Livechat makes the conversation real-time.
Web chat allows you to text your leads even when they leave your website. Using business texting we route messages to their mobile phone so you don’t lose them.
The single messaging platform for your team to connect with leads and customers through texting, Google Messaging, Facebook Messaging, video chat, and voicemail.
When leads contact you on Google Business Profile, engage and convert them instantly right from within our Review Tool. To make sure you always respond quickly, we give you instant alerts and the ability to assign incoming conversations to your team members.
Meet face-to-face with customers with video calls even if you physically can’t. Any device. No dialing-in. No pins. No downloads – make joining meetings frictionless for your customers.
Get every question answered instantly by the right people. Group customer messages by teams, reduce response times, improve collaboration and keep everybody on the same page.
Get more customer reviews on Google by leveraging Birdeye’s direct integration with Google’s private API.
Never miss a customer call. Answer calls without picking up the phone. All calls get answered and delivered to you in a centralized inbox. Read the voicemail transcript or listed the audio, then text the caller back.
Just two missed calls each week equates to 104 potential lost sales each year.
Our review tool software is easy to use and has a quick response time, plus you can always:
Make sure your reviews and ratings are always at their best by ensuring that each customer has an excellent experience whenever he uses them.
The Reporting feature allows you to pull relevant data and visualizations into one place that can be easily shared with your team.
Our account managers will be there with you 24/7, we will make sure that your business represents you and the excellent service you provide.
There are countless benefits when using a review tool. To mention a few we can start by saying that it gives clients a better understanding of their customers and it opens the door to quality customer service. It also strengthens the company’s image, authority, and credibility. A review tool gives customers the opportunity to exercise their voice while connecting with the company in a sincere, honest way. It also improves your website’s rankings while it helps out your marketing campaigns.
Our review tool is extremely easy to use. Our friendly software will make the review process easy for owners and reviewers.
The campaign can be set up automatically or you can also do it manually, and the system will collect all the reviews in one place so you don’t need to go back through each review individually.
Definitely! It causes a chain effect among reviewers, and the more reviews you get the more you are encouraging others to leave their reviews. It also helps boost the confidence of your readers and they will feel inspired to do the same.
No, that does not exist and it is not ethical. Only the person that wrote the review can actually edit it or remove it. The main purpose of a review tool is not to remove bad reviews and it does not create fake ones either. The purpose of the review tool is to grow as a business from engagement. It is used to encourage your customers to get in touch with you and share with you their experiences, so you can improve, grow, and better your business. It creates trust between you and the community, and by doing that your services and customer satisfaction will increase, and create more and more positive reviews.