"I brought Ron at Search Business Group a site that was full of glitches. He sorted it out promptly, advising me of options and costs along the way. He has great knowledge of all of the website platforms and is on top of current trends. Highly recommended!"

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Continuous site support is an added bonus

Our web maintenance support subscriptions are made to give our clients access to the most recent security updates for the website of their company. We offer the subscription that meets you where you are and gets you ready for where you’re heading, whether it be personal, local nonprofits, or big corporations.

You get more than an automated service or a one-button click when you choose us to handle your website security update needs. Our engineers are giving you their entire attention as they thoroughly analyze all release notes and the architecture of your system. After that, they send every update to our quality assurance team before it goes online. We handle everything invisibly so you can concentrate on yourself.

For websites powered by WordPress, our team offers continuous website maintenance and support subscriptions. We’ll maintain the greatest level of performance and security for your website.

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Why Do Websites Go Down?

There are several reasons why website downtime occurs, but there are steps you can take to avoid them. This could be by minimizing the risk or fixing the problem at its core.

Human or coding errors

Humans are responsible for managing and maintaining web servers, making a human error a primary reason for site outages. Sabotage, accidents, or poor quality work can all cause downtime. Coding errors are one area of concern. Websites function with thousands of lines of code and hardware, meaning even a misplaced comma can cause chaos.

There’s no way to prevent human errors, but there are ways of minimizing the risk of website uptime. Start by weeding out errors. Test every piece of code thoroughly before it goes live to fix potential issues. Use AI solutions, like automated functional tests, and double-check written code.

Keep detailed records of changes and previous outages to identify errors. Ensure your processes and policies are regularly updated and hire professionals where possible to prevent this from happening.

Hardware problems

Websites are hosted on servers, which are physical products, and are thus prone to failure. Servers are a key part of your website infrastructure. They’re where your website exists, and any disruption can lead to downtime. However, you can’t predict when a server is going to fail or how. You can analyze servers for problems, but sudden issues are always possible. One reason for this is outdated hardware.

The pace of technological advancements means that companies invest in small upgrades over replacing entire servers to save on cost. Servers can be tedious to replace with long periods of downtime, but this is often necessary to deal with the modern web.

To prevent hardware failures from causing you downtime, upgrade your server when it’s struggling to keep up. Make sure you or your hosting providers have backup servers and equipment to keep your website running even if the dedicated server fails.

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Poor hosting provider

Third-party website hosting is a great, affordable alternative to offshore server work for people who know what they’re doing. Competitive offerings might be enticing, but not all hosting providers are the same. While they call themselves reliable and offer a website uptime guarantee, cheaper web hosting plans often come at the expense of outdated servers and old IT infrastructure.

With a greater chance of hardware failure, downtime chances increase. While hosting providers may apologize and offer compensation or discounts for website downtime, this only applies to the cost of the hosting service. It doesn’t apply to the customers and sales that slip through your fingers during outages.

Look for reliable hosting providers with positive reviews. Some will come with plans for a specific CMS, so you’ll want to ensure you choose the best CMS and complimentary plan for you. Ask other companies which hosting plan they use to prevent detrimental damage and revenue loss for your business.

DNS issues

A domain name server (DNS) maps a domain name with an IP address, and it’s critical for website uptime. Slight issues with the DNS, such as a misspelled nameserver, can prevent a website from loading, even if the remaining infrastructure works perfectly. If you’re having frequent DNS issues, you should look to upgrade your DNS hosting. Many domain registrars and web hosts include basic DNS hosting in their standard plan.

Upgrading to premium DNS hosting gives you advanced security features, faster servers, control over your DNS settings, and more. It will also afford extra protection against future downtime.

Not All the Web Design Agencies Are the Same

DDOS attacks

DDoS, or distributed denial of service, attacks happen when hackers flood a website or online service with huge traffic to make it unavailable. The increased traffic volume eats up the server bandwidth and resources, leading to overload. However, you may not be the target. A single server can host multiple websites. When one website is targeted, the server crashes, and all the hosted sites experience downtime.

Thus, a simple solution is to use dedicated or cloud servers to avoid becoming an unwilling victim. Investing in quality hosting services and firewalls will likewise reduce risks to your business.

Not every web server crashes through malicious intent. A sudden influx of customers could cause website downtime if your web server doesn’t have the resources to handle it. Prevent this by running load tests regularly to check your server capability.

CMS issues

A content management system (CMS), such as Concrete CMS, makes building websites and publishing content simple. It gives you control and flexibility over your website and provides user-friendly interfaces. CMSs use plugins, extensions, themes, third-party integrations, and other tools to provide extra features and functionalities. Unfortunately, newer versions of these integrations can cause compatibility issues.

For example, when you update a theme, the new version must be compatible with your CMS and server technologies. If it isn’t, a mundane change could cause severe unplanned downtime.

There are two ways to prevent this. Firstly, avoid nulled or old themes and plugins. Use reliable, recently updated third-party integrations with a CMS that can guarantee compatibility.

Secondly, back your website up regularly, especially before any upgrade. This can be done automatically through a backup tool. If your site does break, you’ll have a recent copy to hand to get you going again.

Mismanaged maintenance

Lapses in maintenance can lead to significant problems and website downtime. You could miss pivotal issues that lead to unexpected outages if you leave your website infrastructure unchecked.

To prevent this, ensure all hardware and software are regularly maintained. Hardware needs to be cleaned and replaced when it becomes outdated. Software, like CMSs and plugins, needs to be frequently updated.

This is for more than functionality. New updates provide security, and clean hardware prevents sudden failures.

It may sound simple, but don’t put it off. Scheduling downtime to carry out maintenance can be frustrating if you need your website functioning 24/7, but it’s essential to prevent more costly problems. When you’re prioritizing tasks, put this at the top of your list.

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Website Downtime Support Service by Industry

Website Downtime Support Service for Dentistry

Website Downtime Support Service for Food & Beverage

Website Downtime Support Service for Healthcare and Medical

Website Downtime Support Service for Heavy Equipment Companies

Forklift Dealers Websites
Heavy Equipment Websites
Excavator Websites
Paving Websites
Equipment Rentals Websites

Website Downtime Support Service for Home Repair Services

Carpet Cleaners Websites
Cleaning Services Websites
Construction Websites
Contractors Websites
Deck Builders Websites
Electrician Websites
Flooring Websites
Garage Doors Websites
Handyman Websites
Home Builders Websites
Home Improvement Websites
Home Security Websites
Home Services Websites
HVAC Websites
Interior Design Websites
Landscaping Websites
Moving Company Websites
Painter Websites
Pest Control Websites
Plumber Websites
Power and Utility Websites
Roofing Websites
Fence Installers Websites
Tree Care Websites
Restoration Websites
Wildlife Removal Websites
Windows and Door Websites
Chimney and Masonry Websites
Gutter Installation Websites
Pumping and Hydro Jetting Websites

Website Downtime Support Service for Industrial Companies

Agriculture Websites
Aircraft Websites
Commercial Refrigeration Websites
Countertop Manufacturers Websites
Lumber Websites
Manufacturing Websites
Mining Websites
Oil & Gas Websites
Plating Solutions Websites
Well-Drilling Websites
Cabinet Manufacturers Websites
Building Materials Websites
Fire Protection Websites

Website Downtime Support Service for Legal Services

Website Downtime Support Service for Local Consumer Services

Assisted and Senior Living Websites
Catering Websites
Child Care Websites
Escape Rooms Websites
Event Websites
Florist Websites
Funeral Homes Websites
Private Investigator Websites
Self Storage Websites
Waste Management Websites
Dry Cleaning Websites

Website Downtime Support Service for Professional Services

Accountants Websites
Architecture Websites
Consultants Websites
Engineering Websites
Translation & Interpretation Websites
Transportation & Logistics Websites
Wholesale Suppliers Websites

Website Downtime Support Service for Recreation & Entertainment

Boat Dealer Websites
Campgrounds & RV Parks Websites
Country Clubs Websites
Golf Courses Websites
Limo Companies Websites
Movie Theaters Websites
Outdoor Products Websites
Recreational Business Websites
RV Dealers Websites
Swimming Pool Websites

Website Downtime Support Service for Tourism & Hospitality

Hospitality Websites
Hotels & Resorts Websites
Tourism Websites

Work With Our Full Team of Experts

We understand that an end result is only as good as the web design company working on it. That’s why we’ve sought out the most talented group of project managers, web designers, web developers, and support staff — and brought them together to build the leading website design agency in the US. Learn more about us in the video below.

Get More Qualified Clients Online

When you partner with Search Business Group, we’ll help you identify your strengths, your target audience and earn more clients for your business.

Get Things Done With Downtime Support Services

You undoubtedly have a lot of doubts about how you can get started now that you know how we can help you with those overwhelming downtime support tasks.

We help numerous businesses to maintain a WordPress Website. Simply as if your website is down, we’ll fix it. Our seasoned experts know exactly what to do.

Ready to remove those tasks from your to-do list? Don’t worry, if you don’t have the energy or manpower needed, our team is here to help you.

To get in touch with us for a no-obligation quote, call us at 714-519-6269 or better yet complete our short contact form. We’re looking forward to hearing from you!

What is website uptime monitoring?

Uptime monitoring is the process of tracking the availability and performance of websites and applications. By identifying issues before they cause downtime, companies can avoid costly outages and improve their bottom line.

What are the benefits of website uptime monitoring?

The benefit of website uptime monitoring is to get notified once your website is down. With only this benefit your web maintenance team can execute a plan of action to recover your website soon as possible, it can tell you whether or not there is a problem with your hosting provider or hardware. Another benefit of uptime monitoring is that it helps you focus resources in order to prevent future downtimes.

How do I eliminate website downtime?

Monitor your website’s uptime, work with a reliable hosting provider, choose the right plugins and theme, secure your website thoroughly, renew your domain name registration on time, renew your SSL certificate, and have a subscription plan for web maintenance services.

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714-519-6269

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